Q: Does Etched In Memories have a kiosk or shop that I can visit?

A: Etched In Memories does not have a physical kiosk or shop.  We are an online store only.  However, we do currently hold a stall at the Hills Craft Market (every 4th Sunday of the Month) in Castle Hill, NSW.  For those local to the area, this provides a way to view some samples in real life, and to place an order in person.

Q: Why don’t we have a shop?

A: Being a work at home mum, being online allows me to work in my own time, around my kids.  Also, having the online store allows us to serve anybody, anywhere, anytime. Customers that may stumble across a kiosk, would most likely not have a photo ready anyway, so would need to go back.  Here you can email your photo direct, or post it to us.  It’s quick, easy and the product is delivered to you.

Q: Why should I buy from Etched In Memories?

A: A personalised gift/item usually holds some sentimental value, therefore I believe a personalised service is required.  I pride myself on customer service and attention to detail.  Each photo and order is given the time it requires to achieve the best possible result.  You will find our prices are very competitive; Standard postage and gift packaging are included free with your pendant;  We have a satisfaction guarantee, a quick turn around time and our site easy to navigate; Just take a look at what some of our customers have had to say!

Etched In Memories values your support, feedback and welcome your comments or questions.  Please feel free to contact us.

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