Photo FAQs

Most of the questions that I am asked are to do with the images people want etched into their pendant or gift. While there is a lot of information on our FAQ page, I thought I’d work through them here, too.

What size photo do you need?

Any size up to A4 is suitable. Digital images should be sent in their original size (without adjustment, resizing or modification). That gives us the best chance of being able to crop or alter your image for the best results.

What quality does my photo need to be?

A clear, sharp photo with good lighting will provide the best result. We will crop and adjust your photo to suit the pendant, so please send the photo in its original size. If you are scanning your photo, please do so at a minimum of 200dpi. If you are unsure, you are welcome to email your photo to us prior to placing your order.

The clearer your image is, the clearer the etching will be. The definition is important and so is the dark and light shading.

Can you combine people from 2 different photos?

Yes, we can merge your images so that they engrave together on the one pendant. Please add an Image Merge to your shopping basket and let us know which people from your images you want merged.

People aren’t always convenient enough to be in the same place at the same time and even if they are, there is no guarantee they will both take a flattering photo. We will happily combine images so you have the memory piece you want.

Can you remove the background from my photo?

Yes, we remove the background from all photos prior to engraving. This removes any distractions in the image and puts the focus on the faces. If there is anything in the background that is significant to the memory you are preserving, please advise us at the time of order.

Backgrounds can sometimes dominate images especially if it is dark. Faces and contrasts tend to disappear into the background.

I hope that has cleared up some of your questions. Always feel free to contact us if your question has not been answered.

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